MarketWatch Intel

About

We were founded out of a tool that was supposed to be internal.

MarketWatch Intel was incorporated in Singapore in March 2020. The product began life as an internal Carousell tool for tracking competing classifieds platforms; Henrik built it in his weekends and quietly demonstrated to his then-CEO that the half-dozen brand and ops people who started reading the Friday-afternoon brief made meaningfully better decisions than the people who didn't.

When Carousell decided not to commercialise the tool internally, Henrik and Cara — who he had got to know during her Bolt years partnering with the company — agreed it was a product worth taking out. They raised seed funding from East Ventures and Wavemaker Partners that August and shipped the first paying-customer brief to a Singapore beauty brand in November 2020. The brand still pays us today.

The architecture decision that defined the company was made on the third Sunday in March 2021, when one of our customers told us politely that a competitor we'd flagged had not, in fact, raised funding — the language model had hallucinated the headline. We rewrote the system that month so that every claim is grounded in a deterministic signal and the language model only writes the narrative layer. We have not had a hallucinated claim leave the building since. We have a Wednesday morning we did not enjoy in our institutional memory and we are quite proud of how it shaped the product.

Today we are 41 across two offices — Singapore and London — with roughly two thirds of the team in engineering and customer success. We serve 174 D2C brands and we close every Monday with the brief delivered, the customer-success queue cleared, and a quick standup about the rules engine.

Founders & leadership

Henrik Lim

Co-founder & CEO · Singapore

Henrik built Lazada's first cross-border catalogue intelligence team in 2014 and went on to run marketplace intelligence at Carousell before spinning out MarketWatch in 2020. He spends roughly half his week with customers and the other half with the engineering team in Kallang.

  • Singapore Management University — BBA Information Systems, 2008
  • Lazada Singapore — 2011–2016 (last role: Senior PM, Catalogue & Merchant Tools)
  • Carousell — 2016–2019, Director of Marketplace Intelligence
  • MarketWatch Intel — Co-founder & CEO since March 2020

Cara Whitfield

Co-founder & Chief Strategy Officer · London

Cara joined Shopify out of business school and spent four years guiding Plus enterprise customers through their international expansion playbooks. She moved to Bolt as Head of Strategic Accounts EMEA and saw first-hand how poorly competitive intelligence was distributed inside large brands. She co-founded MarketWatch with Henrik to fix it.

  • Queen's University — BCom, 2009
  • INSEAD — MBA, 2015
  • Shopify Plus — 2015–2018, Senior CSM (enterprise)
  • Bolt — 2018–2020, Head of Strategic Accounts EMEA
  • MarketWatch Intel — Co-founder & CSO since March 2020

Ravi Narayanan

VP Engineering · Singapore

Ravi runs the 22-person engineering organisation across Singapore and a small Chennai pod. He owns the scraping pipeline, signal taxonomy, and the deterministic rules engine behind the Compass weekly insight brief.

  • BITS Pilani — BE Computer Science, 2009
  • Flipkart — 2009–2014, Staff Engineer (search & recommendations)
  • Grab — 2014–2021, Senior Engineering Manager (data platform)
  • MarketWatch Intel — VP Engineering since June 2021

Siobhan McGrath

Head of Customer Success, EMEA · London

Siobhan opened MarketWatch's London office in January 2023 and has been the day-to-day partner to every UK and European customer since. She runs the editorial review of the Compass output before any delivery goes live for our Scale-tier accounts.

  • Trinity College Dublin — BA English & Sociology, 2011
  • Brandwatch — 2014–2018, Senior Customer Success Manager
  • Looker (then Google Cloud) — 2018–2022, Strategic CSM EMEA
  • MarketWatch Intel — Head of CS EMEA since January 2023

Marcus Tan

Head of GTM · Singapore

Marcus joined from Sprinklr where he ran APAC mid-market sales. He owns the Starter and Growth tiers, runs the inbound qualification motion, and works closely with Cara on the Scale-tier deals that are pre-IPO or post-Series-B.

  • NUS — BBA Marketing, 2013
  • HubSpot — 2014–2019, AE & later Senior AE
  • Sprinklr — 2019–2024, Manager APAC Mid-Market
  • MarketWatch Intel — Head of GTM since March 2024

Iris Vong

Head of Insights · Singapore

Iris leads the analyst pod that supports Scale-tier accounts. Her team writes the weekly editorial that anchors the Compass brief before Gemini's narrative layer touches it, and she owns the voice guidelines that the voice-lint engine enforces.

  • London School of Economics — BA Economics, 2010
  • WGSN — 2012–2017, Senior Trend Analyst (Beauty)
  • L Catterton — 2017–2022, Investment Associate (Asia consumer)
  • MarketWatch Intel — Head of Insights since August 2022

Funding history

SeedAugust 2020
US$1.4M · led by East Ventures
With participation from: Wavemaker Partners; Angel: Stephanie Ng (ex-Lazada)
Series ASeptember 2023
US$11.2M · led by Cathay Innovation
With participation from: East Ventures (follow-on); Wavemaker Partners (follow-on)